•  United States

  • Log in / Register
    JeppDirect Customers

    New to Jeppdirect?

    Create an account that can be used to access store and corporate site and Jeppesen Services. Registration is free and it only takes a moment.

    Create Account
  • Search
Shopping Cart (0)

Garmin GTN FAQs

Q: What does GTN stand for?
A: GTN is short for Garmin Touchscreen Navigator. Garmin GTN 600 & 700 series is the first touchscreen GPS navigator introduced to the retrofit market.

Q: What data services does Jeppesen support for the Garmin GTN?
A: Jeppesen offers NavData, Jeppesen Charts (JeppView for Multi-Function Display), Garmin SafeTaxi, Garmin Obstacles, Garmin Terrain, and AOPA Airport Directory. Bundle these together with PilotPak™ and save BIG!

Q: When should I update my Garmin Terrain?
A: There is no need to update your Terrain database unless it has changed. To ensure you have the current database, verify the Terrain Cycle date in your avionics unit matches the current cycle.

Q: How often is the Garmin Terrain database updated for the Garmin GTN?
A: Garmin Terrain database for the GTN is only available to purchase as a one-time update. Garmin typically updates the file once a year, however there are times when a terrain database is updated more frequently. Check here for current cycle dates.

Q: Why is it taking so long to download the terrain database for my Garmin system?
A: The Garmin terrain database is approximately 1GB in size. Depending on the speed of your Internet connection, the download could take between 20min. to 5 hours. Additional factors that affect download speeds include anti-virus, firewall, and other security software, as well as the type of operating system installed on the computer. We've found that downloads are generally slower in Windows Vista and 7 compared to Windows XP. If using a wireless connection with weak or intermittent signal strength, please consider using a hardwired connection in order to minimize signal dropouts and interruptions.

Q: What is Garmin SafeTaxi?
A: SafeTaxi identifies runways, taxiways, FBOs, and hangars, as well as your aircraft's exact location on the field. SafeTaxi is seamlessly integrated with existing basemap data, so the airport information automatically appears at the appropriate map range setting - with details increasing as the range setting decreases. Since SafeTaxi is geo-referenced, pilots will benefit by seeing their aircraft icon move precisely along the taxiway diagram on their navigation screen.

Q: How often is Garmin SafeTaxi Updated?
A: Garmin SafeTaxi is updated on a 56-day cycle. Check here for current cycle dates.

Q: What is Garmin Obstacles?
A: Garmin Obstacles is a digital database that includes the locations of towers, tall buildings and other vertical obstructions that could be a potential source of hazard to pilots.

Q: Is there a PilotPak bundle for the GNS 430W?
A: There is no plan to establish bundles similar to the GTN bundles for the GNS 400/500 Series. The newer GTN and G500/G600 series products include "system ID" technology, which allows Garmin and Jeppesen to administer the bundles. The older GNS series products do not have "system ID".

Q: Can I add a portable device, such as a GPSMAP 696 to the PilotPak bundle for GTN?
A: The bundle program does not allow a portable GPS unit as a qualifying device. Affordable database pricing and bundles are separately available for portable GPS units. Visit Garmin for more information.

Q: Can I purchase SafeTaxi, Obstacles, Terrain and AOPA Airport Directory from Jeppesen individually?
A: These databases can be purchased over the phone from Jeppesen as an annual subscription or single update for the following avionics systems only: GTN Series, G500/600, G500H, G300 and G3X.

Stay in touch!

Enter your e-mail to sign up for news, product updates and specials!

We value your privacy and will not rent or sell your information. See our privacy policy for more information.
We are now on Facebook, Like us and stay up to date on the latest news and promotions Follow JeppDirect on Twitter